CRM Menagerie.

When the venerable Jonathan Farrington asked if I had an opinion on CRM, I couldn't help but chuckle manically.

The sound of "C.R.M." kind of makes my stomach churn.  It starts that weird eye twitch that I do.

Sensing my angst, Jonathan then asked me to put my thoughts to paper.

What did I like?  What did I dislike?  Why?

And more than 2,000 words later of my spilling the beans on every CRM known to man, Jono decided to post it on his popular JF BlogIt...

Check it out:

TechnologyStephen Palacino