Stop Whining! Your Service Sucks! (an edgy conversation)
Let’s be very clear about something.
Horrible customer service is the fastest way to drive your dreams into bankruptcy. → more
The Ultimate Guide to Handling Stupid People
The cosmos is full of stupid people.
Sometimes it feels like you get more than your fair share of interaction with all the wrong ones. It can drive you mad. → more
6 Awesomely Edgy Technologies You’ve Never Heard About Before.
You’re busy. And sometimes when you look around it seems like you’re missing that one edgy solution that helps you past the headache you have at the moment.
You’re not alone. (In fact, it gets better than that.) There’s a solution out there already just waiting to solve all your problems. → more
Why Distraction is Your Biggest Enemy. [an edgy conversation]
Nothing will bankrupt your dreams for the future faster than distraction.
Not lack of experience. Not bad luck. Not even the worst economic disaster in 80 years.
It’s you being distracted and it’s guaranteed to rob you of everything you ever wanted for yourself.
12 Winning Perspectives to Drive High Performance.
Everyone wants to be a winner.
We like watching winners. We like having winners as friends. When giving a choice between winning and losing, we usually always chose winning. → more
Why CNN is Stealing your Soul. [an edgy conversation]
Have you read every best selling business book in the last thirteen-and-a-half years and still feel like there’s something missing?
Like no matter how many times you step through the guaranteed success road map you just read about that you never really feel satisfied. It’s like your dreams are a mirage. Your destiny is always another 12 months away. → more
Actually, It’s (Always) What It’s Not.
Looks can be deceiving. In fact, more times than not what you see is not what you get.
It’s a facade. It’s like the Wild West of your imagination. And that’s not your fault entirely.
A lot of smart people put in (a lot) of time and effort to pull one over on you. → more
Batchbook Reinvents CRM [an edgy technology]
Everybody needs a good way to keep track of relationships. For some of us, a quick trip to Barnes & Nobles yields a slim leather address book that does what we need.
If you happen to know more than a few dozen people you may just throw everybody into LinkedIn and use that platform to manage who you know (and who knows them). → more
Pain: How to Look Past the Shadows on the Wall. [an edgy conversation]
Pain is the primary driver for everything that we do (or don’t do).
It determines what we think about. What we believe is possible.
